Accounteks Managed Services

Accounteks Managed Services: Is a Remote Monitoring and Maintenance service that includes network, server, and workstation monitoring and maintenance. Software agents are installed on devices throughout your network allowing Accounteks consultants to maintain and monitor each device. The services and features included with Accounteks RMM:

  • Remote Backup
  • Anti-Spam
  • Hosting (Web/Server/Email/Applications)

Servers:

  • Performance Monitoring
  • Application Maintenance
  • Preventative Maintenance
  • OS & 3rd Party Patch Management
  • License & Asset Management
  • Managed Anti-Virus
  • Managed Backup

Network:

  • Network Health Review
  • Firewall Monitoring & Maintenance
  • Switch Monitoring & Maintenance
  • Wireless Monitoring & Maintenance

Workstations:

  • Availability Monitoring
  • OS & 3rd Party Patch Management
  • Preventative Maintenance
  • Managed Anti-Virus

Alerting includes: Event-based email, SMS and ticketing alerts.

Patch management includes: system firmware, Microsoft Windows and Office, other major non-Microsoft business apps such as Adobe Reader, Adobe Flash, Firefox, Java and others.

Reporting includes: daily/weekly/monthly system checks, hardware and software inventory, critical and failure events, system performance.